Privacy Policy
At Lemis, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your information when you use our website and services.
1. Information We Collect
We may collect the following personal information when you place an order or interact with our website:
- Name
- Email address
- Phone number
- Delivery address
We may also use cookies, analytics tools, and similar technologies to understand website activity, customer behavior, and improve the overall shopping experience.
2. How We Use Your Information
Your personal information may be used for purposes including:
- Processing, confirming, and delivering your orders.
- Providing customer support and responding to your queries.
- Communicating important information regarding your order.
- Improving our website, services, and customer experience.
3. Data Sharing
To process and deliver your orders efficiently, certain information such as your name, phone number, and delivery address may be shared with our courier and delivery partners, including PostEx.
We only share information that is reasonably necessary to provide the requested service.
4. Data Security
Lemis takes reasonable measures to protect customer information from unauthorized access, misuse, alteration, or disclosure. These measures may include:
- Secure handling of customer information.
- Protected systems and servers used for data storage.
- Regular security and system updates.
5. Cookies & Analytics
Our website may use cookies and analytics technologies to remember preferences, understand how visitors interact with our website, measure performance, and improve our services.
You can control or disable cookies through your browser settings; however, certain website features may not function properly if cookies are disabled.
6. Your Rights
You may contact us to request correction or deletion of your personal information, subject to any information we may be required to retain for legitimate business, legal, or record-keeping purposes.
7. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, practices, or applicable requirements. Any updated version will be published on our website.
8. Acceptance of This Policy
By using the Lemis website and services, you acknowledge that you have read and understood this Privacy Policy.