Terms of Service

1. Services Provided

Lemis specializes in providing quality footwear, including heels, flats, pumps, sneakers, khussa, and accessories such as bags and jewelry.

2. Customer Responsibilities

• Customers must provide accurate personal information, including their address and phone number, to ensure smooth order processing.
• Our team may confirm orders with customers before dispatch.

3. Order Confirmation and Modifications

• Orders may be confirmed via a call from our team.
• Customers can request order modifications or cancellations before the order has been dispatched.

4. Payment Methods

• We accept Cash on Delivery (COD) and advance payments.

5. Dispute Resolution

For any disputes or concerns regarding an order, customers should first contact our customer support team so we can assist in resolving the matter.

6. Limitation of Liability

Lemis is not responsible for delays, failed deliveries, or other issues resulting from incorrect or incomplete shipping information provided by the customer.

7. Order Cancellation

Lemis reserves the right to cancel an order if these terms are violated, the provided information is incomplete or incorrect, or due to unforeseen circumstances.

8. Intellectual Property

All content available on the Lemis website, including the brand name, logos, product images, graphics, text, and descriptions, is protected and may not be copied, reproduced, or used without prior authorization.

9. Acceptance of Terms

By placing an order through the Lemis website, customers acknowledge that they have read, understood, and agreed to comply with these Terms of Service.