Shipping Policy
At Lemis, we are committed to delivering your orders promptly and efficiently. Please review our shipping policy for details regarding delivery timelines, charges, and other important information.
1. Shipping Destinations
We currently deliver to all cities and regions across Pakistan.
2. Shipping Charges
We offer a flat shipping rate of Rs. 250 for all orders.
3. Delivery Time
- Nationwide delivery: 3–5 business days.
- Lahore delivery: 1–2 business days.
4. Order Confirmation
Orders may be confirmed through a call from our team before dispatch to ensure that the provided order and delivery details are accurate. Once confirmed, the order is prepared for dispatch.
5. Courier Service
We use PostEx for our delivery services to provide reliable and timely delivery across Pakistan.
6. Order Tracking
Tracking information is shared once your order has been dispatched. Customers can use the provided tracking details to check the latest status of their shipment.
7. Undelivered or Returned Packages
If an order is undelivered or returned to us, our team may contact the customer to confirm the reason. The package can be dispatched again upon the customer's request, subject to applicable delivery charges.
8. Shipping During Sales or Operational Delays
During peak sales periods, public holidays, weather conditions, courier delays, or other unforeseen circumstances, delivery may take slightly longer than the standard estimated timeframe. We appreciate your patience and understanding during such situations.